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Norwegian adds more service for top guests

Norwegian Cruise Line is adding a new amenity for passengers staying in its most luxurious suites: A shoreside concierge desk that can pre-arrange on-board services before a cruise begins.

The new concierge desk will be open to passengers staying in The Haven by Norwegian, a private suite enclave found on five of Norwegian’s 11 ships. The concierge desk can help make dining and entertainment reservations for Haven passengers; book shore excursions; make spa and salon appointments; and take special requests.

The Haven is found on the Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Jewel and Norwegian Epic. Two Norwegian ships under construction at a shipyard in Germany, the Norwegian Breakaway and Norwegian Getaway, also will feature The Haven when they debut in April 2013 and April 2014, respectively. Read more about Norwegian’s next two ships.

Passengers staying in The Haven already have access to a private concierge while aboard the line’s ships as well as other suite-only amenities such as 24-hour private butler service; priority embarkation and disembarkation; and priority boarding of tenders to shore during port calls.

RELATED:  Norwegian unveils details of suite area on next ship
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The new concierge desk for passengers staying in top suites will be available Monday through Friday from 9 a.m. to 9 p.m. ET.

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